09 · Services
Routine administrative work within your approved scope. Every plan has defined scope and reserved capacity — that's what protects both sides.
Some work doesn't fit neatly into one category. General administrative support covers routine tasks within a scope you approve in advance, with capacity reserved so the work gets done on time.
The scope is set in your service agreement. Work outside it is quoted separately, and only goes ahead with your approval.
What counts as in scope?
Only the tasks listed in the scope you approve. Anything outside it is quoted separately.
How is capacity reserved?
Each plan has a defined scope and reserved capacity, set out in your service agreement.
We'll fold it into a Scope of Services built around what you actually need.
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